LG makes great use of external mechanics, who by means of manuals run the distribution and maintenance of LG air conditioning products. LG does a great job in making this happen. But what to do if the external mechanics do not have the right documents? Or in the case they have to work with a brand new product? For this type of situations, LG has asked Peperzaken for help. We resolved this for LG, once and for all. By developing a mobile solution that allows any mechanic, worldwide, to have access to the most current information on every conceivable device. We made the life and work of the mechanics a bit better.
Process optimization for maintenance work
Peperzaken makes an iOS and Android app for mechanics of LG
A NEW WAY OF WORKING
The LG Service AE is available for Android and iOS smartphones. All LG mechanics have access to any manual and can see every error code. When the mechanic enters an error code he will instantly have access to the explanations for fixing the problem. When the LG mechanic taps on a manual, he can choose different product images and receive the manual he needs. But, the best thing is that new error codes en new products are directly imported into the app without even upgrading it!
LG mechanics no longer need to spent a lot of time filling in paper forms or dragging manuals with them. Working as a mechanic for LG is much more efficient and pleasant. The mobile app is available for iOS and Android smartphones and provides all the information a LG mechanic will need to do his job.
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Peperzaken is an expert in the field of optimization. Companies can work safer and more efficient by using our apps. We guarantee companies that we can improve their products and services. Curious about our results or do you want to know what Pepzaken can dor for you and your company? Just contact us.